Service & repairs
Get help with a chair, desk, replacement part or warranty question.
Before you contact support
Identify the furniture
Find the model and serial number where available. For an order or warranty question, have the order reference or proof of purchase to hand.
Describe the issue
Note which part or adjustment is affected and when it happens. For a replacement part, include the original fitting dimensions if you have them.
Start a request
Choose the relevant topic in the support form. If you sign in first, you can follow the request and read replies in your account.
Replacement parts
The component range includes casters, gas lift cylinders and chair mechanisms. Compare dimensions on the product pages before ordering a replacement.